Introduction
My Proposal Master (\u201cCompany,\u201d \u201cwe,\u201d or \u201cus\u201d) respects the privacy of every person and organization that visits our website, uses our services, or communicates with our team. This Privacy Policy explains how personal information is collected, used, and protected when you interact with myproposalmasters.com (the \u201cWebsite\u201d) and our grant writing and consulting services (the \u201cServices\u201d).
- By using the Website or engaging our Services, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We collect information in the following ways:
1.1 Information You Provide Directly
This includes information you provide when you:
- Submit a contact form or “Book a Consultation” request
- Request a quote or proposal
- Sign a service agreement or onboarding form
- Subscribe to updates or newsletters
- Communicate with us by email, phone, or other channels
This may include: Name, job title, and organization name; Email address, phone number, and mailing address; Project details, funding needs, and grant opportunities of interest; Billing and invoicing details (e.g., organization billing information); Any documents or content you share for review (e.g., draft proposals, budgets, internal reports).
1.2 Payment Information
Payment details (e.g., card or bank information) are usually processed by secure third-party payment processors.
- We do not store full card details on our servers.
- We may keep basic transaction data, such as amount, date, and invoice reference, for accounting and record-keeping purposes.
1.3 Information Collected Automatically
When you visit the Website, we may automatically collect:
- IP address and approximate location
- Browser type, device type, and operating system
- Pages viewed, time spent on pages, and referring URLs
- General usage and interaction data
- This information is typically collected through cookies, analytics tools, and similar technologies.
1.4 Information from Third Parties
We may receive information from third-party tools, such as scheduling platforms, payment providers, or analytics services, when these are integrated into our Website or workflows.
2. How We Use Your Information
We use personal information for purposes including:
- Providing and delivering our Services (grant proposal writing, research, editing, consulting, training, and related support)
- Responding to inquiries, consultation requests, and customer support needs
- Preparing quotes, proposals, and service agreements
- Managing payments, invoices, and accounting obligations
- Improving our Website, content, and user experience
- Sending important service updates, deadlines, and reminders
- Sharing relevant insights, resources, or newsletters (where permitted)
- Meeting legal, regulatory, and compliance obligations
- Protecting our rights, preventing misuse or fraud, and responding to legal requests
3. Legal Basis for Processing (Where Applicable)
Where data protection laws require a legal basis (e.g., GDPR), we typically rely on:
- Contract – to provide Services you request
- Legitimate Interests – to operate, improve, and protect our business
- Legal Obligations – for accounting, taxation, and compliance
- Consent – for certain marketing communications or optional cookies
4. How We Share Information
We do not sell personal information. We may share information with:
- Service Providers – such as payment processors, IT providers, analytics tools, and scheduling platforms, who support our operations under confidentiality obligations
- Professional Advisors – such as accountants or legal counsel, when reasonably necessary
- Authorities – when required by law, regulation, or legal process
- Business Transfers – in the event of a merger, sale, or reorganization, where data may be transferred as part of the business assets
Any third party that processes data on our behalf is expected to protect it and use it only for the specific purpose for which it was shared.
5. International Transfers
Depending on your location and our service providers, personal information may be processed and stored in other countries. Where applicable, we take reasonable steps to ensure that any cross-border transfers comply with relevant data protection laws.
6. Data Retention
We retain personal information for as long as necessary to:
- Deliver the Services and maintain client relationships
- Meet legal, tax, and accounting requirements
- Resolve disputes and enforce agreements
- Where feasible, information may be anonymized or securely deleted when it is no longer required.
7. Security
We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, loss, or misuse. However, no method of transmission or storage is completely secure, and absolute security cannot be guaranteed.
8. Cookies and Similar Technologies
Our Website may use cookies and similar tools to:
- Remember preferences and improve user experience
- Analyze site traffic and performance
- Support certain functionality (e.g., forms, booking widgets)
- You can manage cookie settings through your browser. Disabling certain cookies may affect how the Website functions.
9. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access the personal information held about you
- Request correction of inaccurate or incomplete data
- Request deletion of certain data, subject to legal retention requirements
- Object to or restrict certain types of processing
- Withdraw consent where processing is based on consent
- Lodge a complaint with a data protection authority
Requests can be made using the contact details below. We may need to verify your identity before processing certain requests.
10. Children’s Privacy
Our Website and Services are intended for adults and professional organizations. We do not knowingly collect personal information from children under the age of 18. If information about a minor is inadvertently collected, it will be deleted when identified.
11. Third-Party Websites
The Website may contain links to third-party sites or tools. This Privacy Policy does not apply to those external sites. Their privacy practices are governed by their own policies.
12. Changes to This Policy
We may update this Privacy Policy from time to time. The “Last Updated” date at the top indicates the most recent revision. Any changes become effective when posted on the Website.
13. Contact Us
If you have questions or requests regarding this Privacy Policy or your personal data, please contact:
Company
My Proposal Master